Being declined by merchants
July 8th, 2009 Affiliate Blogger Posted in All articles, Other Stuff | No Comments »
I wrote here, that one of my pet peeves as an affiliate is getting declined for a program with out any reason, but it does happen, however getting suspended perminantly for a campaign i’ve yet to promote and only just got approved for really bites the bullet, suspending an affiliate essentially means terminate the working relationship, you’re not coming in here any more, so its a pretty big step.
I recently got a pretty decent affiliate network to sign me up to all, yes, all, their affiliate programs, mainly because i use niche marketing and easy content unit, and i’d rather be building a site and getting it ranking than waiting for approvals, the network duely obliged and i got over 3000 emails to siv through, of which one contained this wonderful gem of incompetance:
Your campaign xxxxxxxxxxxxx has been suspended from the program One.com UK.
Any links you are using from this program should be replaced as they will no longer function. If you wish to contact the merchant about this, you can request that they change your status to ‘under review’ so that links still work while you resolve any issues (nb. you cannot earn any commission while ‘under review’).
You can contact the merchant at sfd@one.com
Suffice to say i was pretty surprised, then surprise gave way to frustration, yet again, another merchant that clear doesn’t understand how affiliates work and isn’t prepared to give the benefit of the doubt, worse this one.com are in the domain and web hosting business, extremely competative and very lucrative. Unfortunately if you are going to suspend me without reason then my links will go to another merchant instead. It amazes me that the entire account was suspended based on 1 URL and a quick look, there isn’t even a link up on my site yet which I find hilarious, if they did this to all affiliates they wouldn’t get much of an affiliate program. It ultimately points to the fact that there is a big need to educate and train merchants, or at least their affiliate managers in the fine art of working with affiliates.
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